Financial Info

We aim to support access to dental care by offering electronic claiming through HICAPS. Patients are asked to bring their health fund card to appointments to enable on-the-spot claiming where available.

We have arrangements with a range of private health funds, including Medibank and nib, as well as AAMI, Qantas Health Insurance, APIA, Suncorp and GU Health. Patients should check with their individual health fund to understand their level of cover and any out-of-pocket costs.

Services may be provided under the Child Dental Benefits Schedule (CDBS) for eligible patients. This scheme provides benefits for certain dental services over a two-year period. Eligibility is determined by Services Australia. For further information, please contact Medicare or Centrelink.

All services are provided in accordance with relevant guidelines and regulations. Terms, conditions and health fund rules apply.

Flexible payment options are available through a third party provider, DentiCare, to assist with managing the cost of dental treatment.

A setup fee may apply. A deposit is typically required prior to treatment, with the remaining balance paid over an agreed period through scheduled direct debits.

Applications can be completed online. Payment arrangements may be available over a set term, with options for weekly, fortnightly or monthly repayments. Payments may be made using a credit card or nominated bank account.

Approval for payment plans is subject to the provider’s assessment and individual circumstances. Terms, conditions and lending criteria apply.

We offer access to payment options through Afterpay to assist eligible patients with managing the cost of dental treatment.

Afterpay allows approved users to pay for services in instalments over time. This option may be suitable for those who prefer to spread the cost of treatment.

Key features include:

• Payment in instalments over a set period
• Account management via the Afterpay app
• Use of an eligible debit or credit card

Approval is subject to eligibility criteria and assessment by Afterpay. Afterpay is a form of credit and late fees may apply. Please consider your financial circumstances before entering into an agreement. Terms and conditions apply.

We understand that some patients may prefer to spread the cost of dental treatment over time. Where available, payment plan options may assist in managing expenses.

We accept a range of payment methods for your convenience, including:

• Cash
• Credit cards including Visa, Mastercard and American Express

If you have any questions about payment options or fees, please contact our team for further information.

BMB Dental Pty Ltd (trading as BMB Dental Clinic)

In this document, 'we,' 'us' and 'our' refer to BMB Dental Pty Ltd (trading as BMB Dental Clinic) and the dental practitioners and staff involved in your care. 'You' and 'your' refer to the patient and/or their legal guardian.

By attending the clinic and proceeding with treatment, you acknowledge that you have read and understood the following information.

Information and Consent

We will take reasonable steps to explain your oral health condition, diagnosis, treatment options, risks, benefits, and estimated costs. You are encouraged to ask questions and seek clarification at any time.

By proceeding with treatment, you confirm that you have received appropriate information and have provided informed consent. You may withdraw consent at any stage.

Fees and Payments

Payment is required at the completion of each appointment unless alternative arrangements have been agreed.

If accounts remain unpaid, fees, interest, or administrative charges may be applied in accordance with applicable laws. Outstanding accounts may be referred to a third-party recovery service, and reasonable recovery costs may be added where permitted.

Treatment Plans and Estimates

Treatment plans and cost estimates are based on the information available at the time of assessment and may change if your clinical condition or treatment needs change.

Where practicable, you will be informed of significant changes before treatment proceeds. Estimates are valid for a limited period from the date of issue.

If treatment is commenced but not completed, fees may apply for services already provided.

Clinical Decisions and Referrals

Treatment will only be provided where it is considered clinically appropriate and consistent with professional standards. We may recommend referral to a specialist or another provider where indicated.

Any decision to proceed with referral is yours. Costs associated with external providers are your responsibility.

Laboratory Services

Some treatments involve external dental laboratories. While reasonable care is taken in selecting providers, outcomes may vary and cannot be guaranteed. Additional procedures may be required in some cases.

Products and Materials

Products supplied or recommended are based on general suitability. Individual responses may vary. Please follow instructions provided and seek advice if you experience any adverse effects.

Website Information

Information provided on our website is for general educational purposes only and is not a substitute for personalised dental or medical advice. Content may be updated without notice.

Promotions and Consultations

Any offers or promotions are subject to clinical suitability and may be modified or withdrawn.

An initial or complimentary consultation, where offered, is limited in scope and may not include a comprehensive examination or diagnostic imaging.

General

All services are provided in accordance with applicable laws, regulations, and professional standards. These terms and conditions may be updated from time to time.

© BMB Dental Pty Ltd (trading as BMB Dental Clinic)

Information on Treatment Outcomes and Care

Dental treatments involve inherent risks and variable outcomes. While we take reasonable care in providing services in accordance with professional standards, outcomes cannot be guaranteed.

If you experience concerns following treatment, we encourage you to contact the clinic to arrange a review. Where appropriate, remedial treatment options will be discussed. In some circumstances, remedial care may be provided at no additional cost; however, this will depend on the clinical situation and contributing factors.

Dental Implants and Components

Dental implants and related components are subject to manufacturer terms and conditions. In the event of a confirmed manufacturing defect, replacement of the component may be arranged in accordance with those terms.

Additional procedures required for removal or replacement involve clinical considerations and will be discussed with you, including any associated costs. Implant outcomes may be affected by individual health factors, oral hygiene and other variables.

Crowns, Bridges and Porcelain Veneers

These restorations are designed to function under normal conditions; however, they may be affected by factors such as wear, trauma, oral habits or underlying tooth condition.

If a restoration chips, fractures or fails, an assessment will be required to determine the cause and appropriate management. Any remedial treatment will be discussed with you prior to proceeding.

Dentures, Root Canal Treatment and Night Guards

Dentures and occlusal guards are provided based on clinical assessment and may require adjustment over time. Breakage, wear or changes in fit can occur due to normal use or changes in oral structures.

Root canal treatment has a recognised risk of failure due to the complexity of the root canal system and individual biological factors. If further treatment is required, options will be discussed with you.

Fillings and Composite Veneers

Fillings and composite veneers are subject to wear, fracture or debonding over time. Longevity depends on factors including oral hygiene, diet, bite forces and parafunctional habits.

If issues arise, an assessment will be undertaken and appropriate treatment options will be discussed.

General Considerations

Treatment outcomes may be influenced by factors including oral hygiene, medical conditions, lifestyle habits and adherence to professional advice.

This information is intended to support understanding of dental treatments and does not limit your rights under applicable laws, including the Australian Consumer Law.